Video: Building Your Future: 2026 Product Roadmap & AI Strategy Review | Duration: 2564s | Summary: Building Your Future: 2026 Product Roadmap & AI Strategy Review | Chapters: Welcome and Introduction (9.52s), Introducing Team Members (151.77s), Roadmap Focus Themes (181.455s), Member Self-Service Initiatives (246.715s), Billing and Payments (401.47s), Staff Management Enhancements (489.46s), Advanced Segmentation Features (683.84s), Automated Workflow Features (776.105s), Mobile App Release (865.845s), Telemedicine Partner Offer (979.855s), AI in Wellness (1083.575s), AI-Powered Operational Intelligence (1186.655s), Security and Trust (1302.045s), AI Platform Integration (1379.74s), AI-Powered Automation Capabilities (1530.67s), Improving Reporting Analytics (1730.345s), AI-Powered Club Insights (1836.965s), AI Capabilities Overview (1951.705s), Future AI Developments (2043.395s)
Transcript for "Building Your Future: 2026 Product Roadmap & AI Strategy Review":
Good afternoon and good morning. Welcome, everybody, to our session. Can we get the slides shared, Caitlin? Thanks. There we go. Thanks for joining us this morning. You've got a great team here of Dexco executives. Talking a bit about our road map and what we're doing in AI. If you don't mind, introduce yourself in the chat. We'd love to see who's here. Say hi. Introduce yourself, which organization you're from, where you're based. I will start. I'm Wendy. I'm our chief marketing and partner officer, and I'm coming to you live from Sacramento. And I'll introduce my colleagues here in a moment. Let's go ahead into the next slide. Hi, Lisa. Thanks for joining. We're gonna do product road map this morning. We're starting this new for all of you. We think it would be fantastic to keep you more engaged in what's coming out of the product and what updates you can expect from our product and services. And so we're gonna do these sessions quarterly from here on out. So you'll see this group pretty routinely this year as we come to you with updates on, you know, features, services, etcetera, partners, you name it. Today, we're gonna talk about our 2026 product road map, and we're gonna share themes about that. We're gonna talk a little bit about what's happening in our AI vision, what you can expect for how we'll build and deploy AI, and then how and when you'll hear more about it. And then, obviously, we wanna hear from you, q and a. We want you to use this chat, which is why I got you in there typing so you can get used to it. We'll use the chat throughout. Myself, Steve, and Caitlin, who you don't see on screen, will be dropping answers in as we go. Some of those questions, I think if they're, you know, important for everybody here, I'll try to pull them up onto the main stage so we can answer them live. But we will record the answers over there so that you have them when you get the slides and the replay of this session on this call from this call early next week, which they will come into your inbox. So the answer is yes. You'll get the slides. I'm sure you're gonna want them after what you hear today. With that, I'd like to introduce my colleagues. You see to my left here, Wes Gillette, who is our Chief Product Officer Pat Harper, who is our Chief Technology Officer. And for many of you might be not familiar yet with Carl Kotrupas, who's joined us most recently on the team, who is our director our senior director of product management for the club market. And with that, we are going to dive in. I'll turn it over to you, Carl. Thanks, Wendy. Okay. So we are focusing our roadmap on five themes throughout 2026. First is empowering members with self-service. Any time we enable members to sign up for trial memberships, join your club, upgrade their membership, book PT from their mobile app or online, that drives better member experiences and takes a significant administrative burden off of your staff. Second is enhanced billing and payments. We wanna remove friction in every buying experience, and also make sure we maximize, your revenue as well. Streamline core processes, where it focuses on automating, simplifying, governing your club and corporate operations. We're enhancing the integration between Club Automation and Engage Pro to ensure seamless member and staff experiences between our MMS and CRM platforms. And finally, we're ramping up Club Automation v2 upgrades throughout this year. On the next slide, you'll see all of our planned major initiatives mapped to the themes I just discussed on the previous slide throughout this year. As you can see, there's a lot here. And I've got about ten minutes with you all. And so I don't have time to go over all of these, so what I'm going do is I'm going to be diving into a few of the upcoming q one initiatives that you see on the left side. On our call next quarter, I'll dive into q two initiatives with, especially, I wanna call out, dedicated time to dive into v two upgrades, as that topic commands much more time than what we have here. So on that note, I'll dive into, member self-service, where we start with the NextGen mobile app. This includes both capabilities like the member dashboard, carousel, family barcodes, editing of court reservations, spa bookings, and a UI redesign for your members. This will be a normal app update, so members don't need to take action and download another app. However, we need your help. We cannot push updates to your app unless your account is in good standing with both with Apple and Google. So please go into your account and make sure you've agreed to their latest Ts and Cs. They like to send those out on a regular basis with updates. And contact your Daxgo customer service rep if you need help with that. And then next up is self-service for upgrades, add ons, freezes. Members can go into their account, select each subscription to view, their options, including going on hold, renew, change. And here, they select change, to upgrade. We're we're also building a sales log within Cloud Automation so your staff can view and manage all changes that are made online as well. And then lastly, with under member self self-service is online sales enhanced bundle, offerings. Here, we're gonna be enabling the use of multiple add ons and multiple packages within a bundle. And so staff can go in, and they can enhance, configure an enhanced bundle with however many add ons and packages they'd like. I mean, bundle could have two add ons, three packages, more, less, whatever they'd like. And that bundle then shows up online for your members on the joining experience or even on a purchase experience. With this bundling, enables a seamless join experience. I can go in and select All Access membership and get all the add ons and packages that are with that, and I can view all the details within the purchase experience once I've selected. And then in enhancing billing and payments, one area I've actually combined two of our initiatives together in this slide. One of them is past due automations and the other is deep linking, really to make it easier to collect due past due payments. With these two releases, staff can configure past due automations that are triggered once someone goes past due on their billing. They'll receive an email notification saying, hey, you're past due with a link that deep links them into the mobile app or online to pay that bill. So this is just one example of pass automations and deep linking. Other examples for pass through automations will include when to shut off facility access for those members, when to disable the EFT based on aging, when to cancel the subscriptions. And then there's gonna be other deep linking examples. We'll include trial memberships. So I can we can direct them directly to a trial membership sign up, directly to a membership and package sales, campaigns with promo codes automatically included on them, and also changing payment information. And then we're in the optimizing core process side of things. One of them, and this goes hand in hand with the NextGen app that I spoke about earlier, is making it easy for your staff to manage their schedule and bookings. So this is this is rolled many of are already on this. There's multipurpose is going be most of the focus throughout the rest of Q1. And if you're not on it, you'll also be part of that rollout. With this, enhancements include both a staff app and a mobile responsive experience so members can so your staff can manage their calendar, their customers away from the desk, from their phone, wherever they are in the club, toggle between member and staff use with a single login, the ability to define when exactly staff is available. So, you know, for that's especially good for PT one on ones. So if they want to be able to enable members to step book themselves, you want to make sure they're booking it when the PT is actually available. We've personalization of staff calendar, so flexible and sticky filtering, day, week views, and clicker time to task. So fewer clicks, Intuitive booking icons. So when you look at a booking, you'll know if it has the member paid, who has not checked in yet, and so forth. And also easier roster management. So for a group X instructor, they can quickly go in and check-in who's in class, upgrade whoever's on the wait list if there's openings still to the main roster and so forth. And then lastly is enhanced governance. And this is where we're assigning staff to specific session types so you can define exactly which roles or which people can service which types of schedules throughout the day. And we get into the gauge pro. This is where we self self-service segmentations and filters. Before you go on to this one, can you go back one and talk a little bit about what you mean by the roster management? So roster management being, you know so think if I'm a group x instructor, they've got a class in the next, let's just say, next fifteen minutes. They want to be able to say, first and foremost, who's there? Who's at the class? So be able to view who's registered. They can be able to if someone says, Hey, I can't make it, and the person doesn't have their mobile app to do it themselves, they can remove those members. They can upgrade anyone on the waitlist to the main roster. They can, if there's a walk in, be able to say, hey, notice that you're not on the roster, easily add them to that class. That's just one example of Group X, but it also applies to really any type of booking. And then the questions are further, like, does it take attendance? Does it do auto check-in for things like court times and programs? So the short answer is yes. Alright. We like short answers. enough time to go into all the different pieces there. Thank you. No problem. Engage Pro self-service segmentation and filters. This is where your your your club staff can come into EngagePro and be much more specific about which member segments that they wanna be part of a marketing campaign or part of a workflow like a CRM automation. We're going to have more advanced logic with and and or statements with combinations. So you can come in and just say, all right, I want everyone who is between the ages of 20 and 30 that live in this specific area but have never been to the club in the last five days, you can be really prescriptive as you want to be able to give more personalized, more targeted messaging and workflows throughout your cloud operations. And then I think this is the last one we're diving into, this one is for the CA calendar integration with Engage Pro. And again, is on the Engage Pro side of the house. This is where we want to turn every calendar event into the next action. Within Engage Pro, on the left side, you can schedule club tours directly into CA from Engage Pro so the staff don't have to ping pong between the two different systems or they don't have to create two different calendars. Everything is synced and streamlined for your staff. And then on the right side shows some workflow so you and it shows an example of a a filter that's set to trigger automated workflows and marketing campaigns based on class bookings, cancellations, and attendance. So you can be able to set up for example, if you want to set up a marketing campaign for everyone who has attended a specific event at club, If you want to set up whenever someone moves a class, if they change the time, the location, this is where you can send more personalized automated notifications to those members to say, hey, we moved the class. It's no longer in Studio 1. It's in Studio 2. Just so maybe a heads up for members for there. So a lot more automated communication enabled with this functionality that we're really excited for. Okay. So that was that was more of a q, on the q one side of things. I I really focus more on the left side, left column under q one. Not everything that that we're delivering, but those are some of the big ones we wanted to call out in this, on this call. Next, quarter, I'm gonna be focused more on q two. For example, we can get into, the trial membership capabilities that we're, enabling. And as I said earlier, really spend some dedicated time for the v two upgrades, whilst we focus then. Carl, can you take a moment before we move on to just explain how the mobile app release works and what's happening with mobile app release right now? So with the mobile app release, we've got about 70 customers already on that release. And so this is we're working with each of our customers to push that out. I would say each so customer service support reps are there for you will be talking to you and making sure that we are coordinating that release in tandem with you. So I would look from communications from our side to let you know when we'll be for your market. There is some if you have childcare and if you have tennis court reservations, you're likely going to be on the second half of Q1 since the new app is not won't have those fully baked or fully implemented yet. But I think the short answer would be work with your customer service rep to coordinate when exactly your time is to upgrade. And they also can, more importantly, help you make sure that your account is ready and in good standing so that we can receive the upgrades from our side. And then just a couple of other quick questions. Will is the NextGen app available for v one, or is it only for v two? Both. Both. Thank you. And then let's see. And then Valerie's asking, she doesn't see the renewal module on the road map. Can you just talk to talk to that? Which I guess I'm not I need a little more context. Sorry. Yep. Yep. Okay. Valerie, we're gonna have to get back to you on that question just to get more context on the question and follow-up. directly. Yeah. Sorry, Valerie. Yep. No problem. Alright. And and then on Engage Pro, one final question is, can you use Engage Pro to message parents of children that are enrolled in programs? Yes. Okay. Very good. Alright. Thank you, Carl. Let's move on to the next slide. Keep putting the questions in. And if Carl's not speaking anymore, he will watch the questions and can be typing in answers as well in the q and a. And then I wanna tell you all about a new partner offer that we will be rolling out in the coming weeks, which is a GLP one and prescription medical telemedicine program. So we have been partnering with several telemedicine providers to bring together a program that includes all the services, training, packaging, marketing inside Engage Pro, configurations in club automation for how you set up and run the program, and training for you and your staff. If you wanna join our pilot, which is starting now, we've got, you know, opportunities for you to join the pilot. It's a great opportunity for you to earn some passive income from these subscriptions, but as well as, you know, just do a great job of bundling this with your PT to upsell on PT. So let us know if you're interested. Reach out to your account rep and raise your hand, and we will hop on a call with you and explain the program and see if you participate in the pilot. And with that, Wes, I'll turn it over to you. Yeah. So not surprisingly, a lot of topic of conversation, in in all the markets that we serve and everywhere today. You can't turn a turn a page, turn an article, turn on TV without hearing about AI. And so made sense, of course, we kick off this year with kind of where we are from the AI vision for how we see Daxco, approaching AI and some considerations for you guys to think about, as you go forward on your own AI journey. So not surprisingly, there's a huge opportunity, in health and wellness around AI, particularly with some of the challenges we're facing now around, staffing, training, trying to retain members, grow memberships, convert, you know, members follow-up. Know, You members don't wanna or leads don't always come into the facilities or come into the gyms, and so they want more offline or, online, asynchronous type interactions as well. And so huge opportunity for AI to play a role in that. But with that comes some risk and challenges as well. And so, you know, things that come to mind, of course, are, you know, the the integration challenges. These are things that even as DAX go internally, we're working through these as well from, like, what tools do we use? How do we have them connect to our data? Do we know where that data is going? Is it being secured? That risk in security that now happens because potentially proprietary data, confidential data could leak out and be exposed. Right? And we hear about those in force in the news as well too. So huge opportunity, but some challenges that come along with that. And so part of the next few minutes here is to kinda walk you through how we're approaching it, how we're thinking about it, and how we believe we're very well poised to bring these capabilities to market over the upcoming months. And so I think with that, Pat can, talk to us more about some of data and security aspects of it. Wes. Hi, everybody. I'm Pat Harper. I'm the CTO of DaxCo. When we talk about AI at DaxCo, we're talking about AI that is purpose built for the market. It's powered by the deepest operational data in the industry. And we have wrapped in and designed the security right into the system. So AI is only as good as the data underneath it. And to add to what Wes and Carl mentioned earlier in terms of differentiation, this is where Daxco is fundamentally different than others in the industry. Over, you know, decades, we've built and managed the industry's deepest operational data foundation that there is, across all of our platforms. And we consolidate member program information, financial data, all into our centralized enterprise data platform, security built in, purpose driven for the industry. It's not scraped data. It's not third party bought and enriched data. It's first party operational data generated every single day. At scale, that means billions of transactions annually across multiple geographies, across, you know, decades of historical context. So that depth and that context is really what powers our AI to deliver, the most meaningful aligned insights, you know, to your, your needs, your operational needs, not generic predictions, but true intelligence that reflects how organizations operate. We use the same data foundation to power AI at a couple of different levels. One is insights that help individual clubs operate better day to day and aggregate market level intelligence that is really unique to Daxco. So that's why the AI approach that we've got delivers value faster, less risky, all because it's grounded in a solid data strategy. Next slide. So none of this obviously matters without trust and security. So our AI platform that I just mentioned is built with the security embedded into it. Privacy is embedded into it by design. It follows the NIST 800 information security framework, the same framework that is used across highly regulated industries to manage risk and protect data. That means that we are using enterprise grade encryption. It's rule based access controls. It's continuous monitoring. It's auditable. And in fact, we audited it for SOC two and PCI. All of that is embedded directly into the architecture. It's not bolted on after the fact. The other policies that we adopted is that your member data is never used to train public AI models. It never benefits anybody else other than you. You own it. You control it. You determine how AI accesses it. So when the data is shared, with partners, for example, or you've done it through integrations, it's done through governed APIs. It's done through established controls, and we maintain all of the compliance activities around that. So in short, your data, really, it stays protected. Your club stays in control of it, and the AI works on your behalf. Alright. And so how does that like, how might we see that come to life? What does that look like, conceptually? And so, you know, we're envisioning bringing this to, our platform as a native capability. Right? And so just like we've delivered products and services today, this now just becomes part of the core platform. There will be you know, we're beginning to see some of these capabilities emerge in areas like payments, analytics, digital lead management. On the upper left there, member management. Our partner ecosystem, we're gonna touch on later. We already have partners, that are bringing their AI capabilities, and we're working with them through our Daxco exchange program. And, additionally, we're gonna be able to create new products and offerings, from this. Right? AI opens up some new opportunities. And so in addition to enhancing and bringing in, you know, AI and intelligence to capabilities that already exist today, there will be new offerings that will come out of this. As part of doing that, as we go to the next slide, what we'll see is so what you can expect is, one, embedded intelligence. Right? So part of the platform, and the capabilities that we offer, as Pat mentioned, it's gonna take advantage of that complete member context. And so the data that we have that you shared with us about your membership that we have, that transactional history, we can use all of that information to make personalized, decisions and recommendations and guidance, to you and your members, based on that data and making sure that we continue to support the broader, ecosystem that we continue to support and embrace, but making sure we put in, you know, new controls, and new governance to make sure that data remains secure and protected, because AI brings new challenges. What that means is an over you know, an completely new experience and enhanced experience for your staff and member journey across a a bunch of different ways. Right? So faster decision making, real time insights, automated follow ups. Right? Solving some of those challenges, we mentioned earlier. So, so what does that look like? As we think about it, let me go to the next slide here. We can think about it in terms of categories of solutions. And so working left to right over on the left, offering up some of that, AI extensibility. If any of you have been, you know, tracking some of the news and and model developers, MCP, model context protocol, is a kind of a new integration framework for AI models that allows secure interactions and government interactions with models, but also core applications like the Daxco products, Club Automation, Engage Pro. We see it doing that not only for partners but for you, so you could have, you know, direct, AI access to, to the applications. And then here across the top and going to the right, some things that will be refreshed and modernized with some of new capabilities that AI the the newer AI platforms bring us, churn prediction, capacity planning. Churn prediction we've had before as well as a program recommender not listed. Those are capabilities we've had before, but we're able to surface, but often invited the question, well, how do I take action on those? And now AI and some of the agentic capabilities we see on the right will allow us to help guide you through or potentially automate ways to follow-up on those insights that we can surface. And then workflow automation. This is really about simplifying, you know, potentially actions you or your staff might need to take in the application. Lots of ways this could go. You know, again, leveraging the power of, you know, AI agents to, could be simple, like automating billing workflows and follow ups to make sure those things happen. It could be even, you know, administering the systems themselves. Maybe you wanna go create a new campaign in Engage Pro or set up a new membership in coautomation. We envision a world where we are able to make that happen much easier without you having to click through or you or your staff having to click through and do that. We could automate that workflow for you through the use of those AI intelligent agents on the right. And these can go a couple different ways, but they could be both kind of like the example below the conversational AI, or maybe they're kind of a virtual front desk that you might enable for your staff and members to answer questions around what your offerings are. Or it could be reaching out to a member that missed a check-in that week, right, and say, hey. We missed you today. That reach out could be through voice, could be through text, could be through chat, whatever means, you know, is works best for you and your members. All of those kind of omnichannel communications would be available for you. So here's the way we're thinking about that in terms of variety of different ways, like, kind of core capabilities, kind of framework level capabilities. And then, on the next, we could talk about ways, like, how does that really come to life in our systems? Right? So there's a operational view there in the gray, and then on the right, kind of in the starburst, I guess, gradient, if you will, kind of the way that's from a marketing automation perspective. And so, you know, there in the gray, we see more operational type things where it's could be payment issues. It could be answering questions. It could be automating some workflows around, check ins and follow ups and things there. And on the right in the marketing automation, this is where we really see, probably our core focus area or initial focus area just because we see so much opportunity, and feedback from customers like yourselves that are saying like, hey. This is where I really need the help to make sure I'm engaging my members. I'm following up. I'm struggling. You know, there's just so much to do. We're struggling to follow-up. We're struggling to make sure the quality of the interactions is there. And so and the personalization. And so that's really where AI can help us is automating it, keeping it personalized, and we'll be able to do that as Daxco because of, our experience in the market, the data that you that we have, you know, both from customers in the club market, but also looking across insights and patterns across all of our customer base to understand what really drives acquisition and retention as we go forward. Wes, before you leave a slide, you talk a little bit on the bottom left about operational insights and how you're exposing those at the right moment. But great question in the chat is about how we improve reporting and analytics with AI. And I know we're working a lot on new dashboards now. I. don't think Carl talked about that a lot. But what what are we gonna do to improve our reporting and analytics experience? Yeah. A couple of things, and some of that's just good old fashioned data and reporting. So the data we've invested, not only support the AI, but also reporting side. So there is new dashboards. There are new reports coming, across actually all of our club products. The benefit and part of the investment that we've made is, yes, build reports, build those, those dashboards that you can use, but also now, the tooling that we have on top of that also allows us to give, use AI, not only to build the reports, but to also get the insights from the data and answer questions for you. Big market focus right now on GenAI, generative AI, and agentic AI, kind of the newer, fields. We're gonna go back and also revisit, machine learning, another type of AI because there's a lot of insights that we can use. The best part now is once we generate those insights around, oh, here's a lapse in a check-in or program registrations are down for this program, we can now use the generative and agentic AI to drive action and improve those automatically on your behalf, right, or to make those recommendations for you. So reporting will continue to be enhanced, but we see that as then driving into, our AI AI based solutions. Thank you. Yep. So just to kind of follow-up on what Wes just said, I mean, because we've got all of that data and we've been collecting it for years and we can take the AI and and and use the data to kind of power that, not whether it's generative, whether it's hygienic, or whether it's based on machine learning. We can take it and purpose build it for the market. We we wrap the enterprise grade security around it. We take the understanding, of, club operations at scale, you know, whether that's programs, whether it's member acquisition, financial activity, or what have you, our AI will deliver insights that are the most relevant and actionable and then grounded in the real world experiences that you guys have on a regular basis. The intelligence that we've got is built centralized. It's governed. It runs inside the existing platform so clubs can get faster, will get faster results without the complexity or risk of really stitching together multiple tools, giving you simplification of fuel fuel tools to manage, no bolt on complexity, just a better overall experience from a customer value proposition. And then there's the outcomes that, you know, where Daxco dot ai leverages your complete member journey specific to you that drive the outcomes that you care about. And at the end of the day, it's about member retention, member conversion, and staff efficiency. So as mentioned before, everything's secure. It's proven. It's based on the data framework that we've got in place. We're using established security frameworks around it like NIST 800. The ownership and control policies that we've got allow you to kind of sleep well at night knowing that the AI is confidential and that your data is protected and it's it's only used for your benefit. So not to say that everything is future state. We already have some of these capabilities today in our products and in our partners. And so on the left here, a couple of examples where we are using AI capabilities within Engage Pro, generating campaigns, the personalized outreach, in the marketing services in terms of predicting performance, and optimizing spend, right, for better return on the spend there. So already, some capabilities, that we've had, we expect those to continue to evolve, be enhanced, and add to them as we go forward. And then on the right, you can see a a listing of some of the partners we have in the Daxco Exchange. And so if you're not familiar with that, that is, a marketplace, if you will, where partners that, we have partnered with embedded, that are part of the Exchange program, we've you know, they're kind of working within the API and the partner exchange program that we have to make sure, they have the proper controls in place for your data and that you have access to that. Here's some of the ones that are already leveraging AI and using the capabilities in in their platforms with, you know, extending the power of our solutions here. If you don't see the partner that you're working with there and you wanna make sure they're part of the exchange program, let us know, and we can reach out to them and make them be part of or and work with them to be part of the exchange program. And, again, this is not exhaustive list of it. You wanna see a full list of all the partners, make sure you visit the, Daxco exchange. Alright. So where do we go from here? What's next? So, you know, this is a journey. And in AI, like, as fast as that space is transforming or the space is transforming right now, it is still very much early days. I think every day, I I see, a new article, a new post somewhere that says, oh, wait. Here's a whole next generational change. Right? So it continues to evolve. We're gonna need to evolve as well too very quickly. So what you can expect is we will be rolling this out in phases, right, just like we do through our normal release cadence. Question that came up in some of the earlier conversations we've had around this, do I have to take them on? What if I don't wanna use certain features and functionality? Just like in today, a lot of the functionality we offer is configurable. That will continue. And so you don't wanna turn on the front desk chat. You don't have to. The other piece that we'll make obviously clear as we go forward too is which new functionality is actually using AI, right, part of an AI transparency that we wanna make sure you understand where is AI versus kind of, you know, more traditional logic, and and and business rules in place. We continue to work with our partners to divide you know, bring forward more integration, capabilities there. And, again, we'll be enhancing the way we, work with those partners, both directly and indirectly around, you know, those integration protocols for AI agents, right, those model context protocols. And then note here that we'll we'll we'll be very transparent here. Some capabilities will be included, as as part of your ongoing subscription and investment in Daxco and the products. Other things, ultimately, may be on a different pricing model or chargeable. Some of that obviously comes from the fact that many of the AI capabilities are kind of usage based. Right? And so there's some kind of metrics there in terms of, you know, kind of a consumption based model for those capabilities as we go forward. How we hear about it? One. So after today, early next week, we'll get a follow-up both for some of the questions. You may have seen our press release on the website. There's an FAQ there. Questions that we get from today and a couple other webinars that we're doing around this for our customers, we will be adding to the FAQ. So that'll be an ever growing list of FAQs that we have. This content will be shared with you as well. And then as we go forward quarterly, we'll we're committing to continue to provide visibility into our road maps, product deliveries, our AI capabilities as they come to market, both through webinars and the communication mechanism we have today. You know, product release notes often has come over email, but they also show up via in app notifications as well, on the web and on mobile. So you can keep informed. You and your teams can keep informed of what capabilities are coming your way. So with that, that wraps it up for us. Love to answer some more questions. I know we answered some already in the chat, but there's probably more that have come in since then. You know what? The chat's a little quiet. So will there be a document release summarizing the changes in the future releases? So I think folks are asking, you know, what's our release notes process? What are we are we sharing road map and release notes? So, Caitlin and Carl, do you wanna answer where can people look for and find release notes as we're releasing, but also, you know, where do they where will they see more heads up about what's coming? So, Carl, can you take a stab at that? I might talk to Kayla just to for a little bit more in insights in terms of. Caitlin's not on screen, so I'll share. We do have, I'm sorry, we do have a monthly email where we send out product release updates. If you're not on that, make sure that you're not unsubscribed from our emails so that you get that. And if you wanna check on that and you're not sure, you can definitely chat in through the online chat in our help center, and somebody can check your configurations, make sure you're receiving the emails. So you'll get release notes through the monthly release process, and you can see release notes in the app. And as I I started at the beginning of this, we will definitely have more quarterly webinars like this. In addition to that, our customer success team is actually starting to do a lot more product question and product adoption webinars where you can ask questions about the how to's inside of our products. Carl, the couple of questions is when do we expect that we will start seeing more news about the v one to v two migration? I know you committed at the top of the hour to doing a webinar on that for our q two road map. Is there any other news on that that you wanna share right now? Yeah, I guess, again, this is a very big topic. I want to make sure it gets the right due diligence across the board. But at a very high level, yes, next quarter, we'll dive into the details. We're going to get into what's available on V1 versus V2. There's been a couple of questions on that. What is the timing of V2? So we are going to begin upgrades once we pass this freeze period. Most of our clips are on right now. We'll begin some more manual or less we're ramping up the the velocity of these upgrades throughout the entire year. The timing for your specific club is gonna be, largely dependent on when works best for your club. You know, we wanna make sure we time upgrades around when's the best time. So know that it's going to be a coordinated effort across both, on both sides for both your club and on our end. I think it was more most of the question and then there was a question of just what is v one versus v two. We'll we'll cover that again on the call next month. Pretty deep pretty you question. want. so then the other one is and if you want answers sooner, what I would recommend is do reach out to your account manager, and then we can get some of those answers quicker to you or wait for the the formal updates for the next on our next quarterly call. Yep. Okay. There's a few other questions, a little how to question. So Kelly will take that question and make sure we get you a how to answer on that one. And then Sharon's asking for the timing on the mobile app. We where you said yes earlier, Carl, on the family barcode, but I didn't say when. When when would when would Sharon expect to see that? So all updates should be in in February. So regardless of what it's it's wanna make sure whatever I'm answering is gonna be specific to what functionality their club needs. But for many of the clubs, it's all the features and functionality that are already available and you can upgrade. But if you require such things, as I said, family barcodes, childcare, and so forth, it should be out by February so that we could be looking at a late February or March upgrade to the NextGen app. And then Diane's just asking if if she's not sure what version she's on, how does she know? I will who sent that one? Diane Boulevard? Okay. I had that was I have it again. I I have screenshots to send that I could be like, if you see this, it's V1. If you don't, it's V2. So, Very good. Diane, I will send you that. If you also need that, just just ping something in here. We'll make sure to get you guys that update. All right. Thank you all for joining today, being so engaged with the questions. I hope you enjoyed this session and you get a lot out of these sessions going forward. We'll keep you abreast as they get scheduled, make sure you can get them on your calendar. And I just wanna thank my colleagues for helping out. Looks like Kate also wants some v one versus v two. Anybody else who drops it in will actually see that and can follow-up on the what version are you on, we'll follow-up with you. Alright. With that, I will thank my colleagues, thank all of you. Hope you have a lovely weekend, and that's it for everybody. Thanks, everybody.